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  1. Within two working days

    An acknowledgement by email, once we've matched your transaction ID with our bank statement.

  2. If you asked for a certificate

    Our accounts team will ask for your PAN by email or phone. We will never ask for it by WhatsApp, and never ask for a password or an OTP.

  3. By 31 May

    Your donation certificate (Form 114, formerly 10BE).

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